Helpful Resources
Helpful resources and informative links for older Australians, their families, and carers seeking support to live independently at home. These include official government programs, aged care services, and organisations that provide condition-specific or general support for seniors.
Government and Aged Care Services
My Aged Care
The main entry point for aged care information, assessments, and services.
Phone: 1800 200 422
Support at Home Program
Information about the new in-home aged care system starting in 2025.
www.health.gov.au/support-at-home
Department of Health and Aged Care
Updates on aged care reforms, policies, and the new Aged Care Act.
www.health.gov.au/our-work/aged-care-act
Aged Care Quality and Safety Commission
For complaints, quality standards, and consumer rights.
Services Australia - Aged Care Specialist Officers
Free face-to-face or video appointments for personalised aged care guidance.
Phone: 1800 227 475
Care Finder Program
Helps vulnerable older people who need intensive support to access aged care.
www.myagedcare.gov.au/help-care-finder
Support at Home
Support at Home service list FAQs
Condition-Specific Support
Dementia Australia
Information, education, and support for people living with dementia and their carers.
Helpline: 1800 100 500
Parkinson’s Australia
Support, education, and advocacy for people living with Parkinson’s disease.
Stroke Foundation
Resources and recovery support for stroke survivors and their families.
Cancer Council Australia
Information and support for people affected by cancer.
Helpline: 13 11 20
Aboriginal and Torres Strait Islander Support
Elder Care Support Program
Helps Aboriginal and Torres Strait Islander Elders access culturally safe aged care.
www.health.gov.au/our-work/elder-care-support
National Aboriginal and Torres Strait Islander Ageing and Aged Care Council (NATSIACC)
Advocates for culturally appropriate aged care.
Advocacy and Consumer Support
Older Persons Advocacy Network (OPAN)
Free, independent advocacy for aged care consumers.
Advocacy Line: 1800 700 600
Council of Elders
Provides advice to government on aged care reforms and older people’s rights.
National Seniors Australia
Advocacy, research, and community connection for older Australians.
Financial and Legal Support
Services Australia – Financial Hardship Assistance
Apply for help if you can’t afford aged care costs.
My Aged Care - Financial Support and Advice
Guidance on planning and paying for aged care.
Staying Connected and Ageing Well
EngAged Newsletter
Monthly updates on aged care and ageing well.
Positive Ageing – Ageing Well
Government initiatives to support healthy and active ageing.
Find a Provider Tool
Compare aged care providers in your area.