Independence

Helping You Live Life Your Way

Independence means different things to different people. For some, it is continuing to prepare a favourite meal. For others, it is safely walking, attending appointments and running errands.

Our role is to support you to do as much as you comfortably can, while stepping in when assistance is needed. We work alongside you,  never taking over, always encouraging confidence, choice and dignity.

  • Personal Care Icon

    Personal Care

    Respectful support with daily routines

    Personal care is delivered gently, privately and with the utmost respect. Your comfort and dignity always come first.

    We can assist with:

    Showering and dressing safely

    Grooming and personal hygiene

    Mobility support to reduce falls

    Support is provided at your pace, in a way that feels reassuring and never rushed.

  • Medication support

    Medication Reminders

    Managing multiple prescriptions can feel overwhelming. We offer calm, reliable support to help you stay consistent and safe.

    This may include:

    Friendly medication reminders

    Assistance organising Webster packs or pharmacy deliveries

    Monitoring routines for added reassurance

    It’s about peace of mind — for you and your family.

  • Transport

    Transport and Errands

    Remaining active and connected is essential for wellbeing. We can assist with Staying connected to your community:

    Transport to medical appointments

    Grocery shopping and errands

    Collecting prescriptions

    Social outings, cafés or community groups

    These outings are more than practical tasks — they are opportunities for connection, confidence and enjoyment.

  • Respite Care

    Respite Care for Carers

    Caring for a loved one is deeply meaningful, but it can also be physically and emotionally demanding. Taking time to rest is not a luxury, it is essential.

    Our respite care allows carers to step back and recharge, knowing their loved one is safe and well supported.

    Options include:

    A few hours of care

    Regular weekly support

    Short-term breaks

    We provide continuity, compassion and reassurance during every visit.

My Aged Care logo with stylized human figures and the text 'myagedcare'.

How to Get Started

Your Path to Support and Peace of Mind

Getting help at home is easier than you might think. Here’s how to begin:

Step 1: Contact My Aged Care
Call My Aged Care on 1800 200 422 or visit MyAgedCare.gov.au.

When you call, they’ll ask a few questions about your health, daily activities, and what kind of help you need. You can also mention that you’d like Heart and Home Support to be your preferred provider.

Step 2: Get an Assessment
A trained assessor will visit you at home to discuss your needs and goals. They’ll help determine what services you’re eligible for and what funding support you can receive.

Step 3: Choose Heart and Home Support
Once you receive your approval letter, contact us at Heart and Home Support. We’ll help you understand your plan, choose the right services, and create a care schedule that fits your lifestyle.

Step 4: Start Your Care
Our friendly team will visit you at home to get started — with warmth, respect, and genuine care every step of the way.

Get in Touch

Let’s talk about what matters to you - because every family’s journey is different.

Book a free consultation to find out how we can support yours.

Enquire Now