What is a Home Care Package?
Navigating aged care can feel overwhelming — but you don’t have to do it alone. We're here to guide you through the process with clear, practical support.
What Is a Home Care Package and Who Is Eligible?
A Home Care Package is government-funded support that helps older Australians live safely and independently at home for as long as possible. These packages give you access to a range of services tailored to your needs — from personal care and domestic support to nursing, allied health, and social connection.
To be eligible, you must:
Be 65 years or older (or 50+ for Aboriginal or Torres Strait Islander peoples), and
Need support to remain living independently at home.
Eligibility is determined through a free assessment by an Aged Care Assessment Team (ACAT).
What Are the Different Levels of Home Care Packages?
ACAT will also determine which level of support is right for you. There are four funding levels based on the complexity of your care needs:
Level 1 – Basic care needs
Level 2 – Low-level care needs
Level 3 – Intermediate care needs
Level 4 – High-level or complex care needs
Upcoming Changes
Support at Home Program to replace the Home Care Package Program and the Short-Term Restorative Care Program.
What Does This Mean for You?
From 1 November 2025, the Support at Home Program will replace both the Home Care Package Program and the Short-Term Restorative Care Program.
Have questions about your eligibility, fees, or how the changes may impact you?
Click here to make an enquiry - we’re here to guide you every step of the way.
Our Services
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Personal Care
Support with daily activities such as bathing, dressing, grooming, and mobility.
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Domestic Assistance
Light housekeeping, laundry, meal preparation, and errands to keep your home comfortable.
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Social Support
Companionship, outings, and engaging activities to support your wellbeing.
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Clinical & Nursing
Professional nursing, catheter and wound care, medication prompts, and ongoing monitoring.
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Care Coordination
We act as your advocate - organising services, managing appointments, and guiding you through the system.
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At Home Transition
Support when moving between hospital, respite or home - making the process smooth and stress-free.
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Allied Health
Organise and coordinate allied health professionals - to support your health, mobility, and overall wellbeing at home.
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Transport
Use the Cabcharge and other components of your package to maintain your access to your community.